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Home » Competences » Consulting » Privacy questionary

Privacy questionary

This questionary is to be help you to delve into the data security and hospitality field and to demonstrate you how high your privacy risk is. But it does not substitute a privacy consulting! This service we offer as a Preferred Partner of the IHA in cooperation with German Hotel Association for hoteliers.

If you have any questions please do not hesitate to contact Mr. Dr. Selk at the following email address without commitment :
Robert.Selk@TS-and-C.com



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1.
Company

a. Number of employees How many employees have an access to one of these systems: Front Office System (PMS oder FO System), Sales System (SFA), Employee-Administration, Suppliers-Administration:

1-9
>10
 
 
    b. How many workstations with computers do you have?

1-9
>11
   
    c. Is your company part of a group of companies?

yesno    
      c.1 If "yes", does a data exchange exsist between the companies?

yes no  
      c. 2 If "yes", has the headquarter its place within Europe?

yes no  
      c. 3 If "yes", does your company own representations beyond the European Union?

yes no  
        c.3.1 If "yes", get data of your guests exchanged there?

yes no
 

2.
Sales and Marketing

a. Do you take part in any hotel cooperation, franchising or others?

yesno    
      a.1 If "yes", does a data exchange exist from your company to the partner?
yes no  
    b. Do you have an own website?

yes no    
      b.1 If "yes", is there a legal including the statutory requirements on your website?

yesno  
      b.2 If "yes", do you collect data records of your customers on your website, e.g. through contact or order questionnaires?

yes no  
      b.3 Do you attend to your duties of privacy information regarding the TDDSG?

yes no  
 

3.
Communication

a. Do you pursue direct marketing?
yes no B2C B2B
      a.1 If "yes", do you pursue post mailings?

yes no yes no
      a.2 If "yes", do you send email newsletters?

yes no yes no
      a.3 If "yes" do you send fax mailings?

yes no yes no
      a.4 If "yes", do you call your customers?(telephone campaigns)

 
yes no yes no
 

4.
G
uest data

a. Are your registration forms specially adjusted to direct marketing?

yes no    
    b. Are your general terms and conditions adjusted to direct marketing?

yes no    
    c. Do you collect email addresses online with a blank?
yes no    

    c.1 If "yes", are there further required fields beside the email?

yes no  
      c.2 Do your blank have an Opt-In-field that is not activated by default?

yes no  
      c.3 If "yes", do you confirm  the subscription for your newsletter? (Confirmed or Double Opt-In)

yes no  
    d. Do you collect addresses offline, e.g. for guest quests, sweepstakes?

yes no    
      d.1 If "yes", do you attend to your duties of information?
yesno  
    e. Do you collect data about the preferences or interests of your guests?
yes no    
      e.1 If "yes", are there one of the following information included: religion, sexual orientation, physical or mental impairment (e.g. disability, allergies), purchasing power?


 
yes no

 

 
 

5.
Do you have a central marketing data base?

 

 

yes no      
    a. If "yes", do you manage all direct marketing actions with it?

yes no    
    b. If "yes", do you have a centralized inquiry office to attend to your duties of information?
yes no    
    c. Get your unsubscriptions of direct marketing campaigns centrally collected?
 
yes no    
 

6.
General

a. Do you have a data security officer?

yes no    
    b.Do you have the system scheme that is regulated by law?

yes no    
      b.1 If "yes", has this been updated in the last 6 months?
yes no  
    c. Do you have a works council?

yes no    
    d. Are your employees complied with the regulations concerning the secrecy of data according to §5 BDSG?

 
yes no    
         
 

7.
Technological details

a. Do you have an IT-security officer?
yes no    
    b. Does an IT- security plan exsist?Existiert ein IT-Sicherheitskonzept

yes no    
    c. Is your IT outsourced?

yes no    
      c.1 If "yes", are there contracts according to the obligations of data security?
yes no  


  


© Toedt, Dr. Selk & Coll. GmbH, Augustenstr. 79, 80333 Munich, Germany - Tel. +49 (0)89 1893569-0 - Fax +49 (0)89 1893569-19 - Info@TS-and-C.com