TS&C covers the complete supply chain for the resolution of business problems: from strategy development and the subject-specific and technical conception, up to the complete implementation of new processes and support in everyday's business. We distinguish between following areas:

This is what it means to you: quick, cost-effective and user friendly solutions which lead you to the desired success.

Our customer services in the marketing support and CRM-strategy areas are always focused in order to make companies acquire a larger number of loyal "best customers" through efficient measures. Best customers are those who book more often, usually generate less costs, are up to spend more and also recommend your product.

On average 5% of your guests are so called "best customers". From this percentage, 10% to 20%  are lost yearly. If a hotel accomplishes reducing this outflow and it succeeds in increasing its amount on "best customers" by 5%, a revenue increase of 85% is possible.

About the consulting area, we offer seminars, workshops and lectures about CRM. Make yourself and your team ready for the future!