dailypoint™ QUALITY ASSURANCE
Your guest reviews on your hotel website
- Implementation of the dailypoint™ Quality Assurance Tool on the Hotel-Website
- Pre-selection of displayed ratings possible
- Link to external rating platforms at your convenience
- Each dailypoint™ Questionnaire is linked to the guest profile
- Individual definition of the considered questions
- Any number of language-versions
- Positive Ratings enhance the credibility of the hotel product
Increase your credibility and conversion rate thus your number of bookings rises!
Nowadays an interesting wording, pleasing images and a smart structure are no longer sufficient to convince a potential customer to book a room at a hotel. Advertising promises are broken too often and guests are misled by distorted images. This is the main reason why the experienced guest has become increasingly critical to the advertising messages of hotels. For this very reason it is vitally important to convey the necessary credibility to the prospective customer to finally turn the visitor of the website into a booker. The chance to gather information concerning recommendations and reviews of other guests directly from the website inhibits the risk of potential customers leaving the respectively affected website. This is particularly important in relation to high commissions which may arise from any booking with a tour operator.
Integration of the widget
The dailypoint™ widget is integrated on the hotels website and is linked directly to the answers of the dailypoint™ Questionnaire module (online as well as offline collected). The questions of the particular guest review, which flow in the assessment, as well as the predefined categories of the widget, are individually defined in advance. They also determine which questionnaires are ultimately incorporated into the assessment. Unprofessional or massively exaggerated negative responses can be pre-filtered. The result reflects your product perception and can be consciously controlled.
In the lower part of the widgets it is also possible to integrate an individual text. Of course, the widget can be multilingual, depending on the language of the website. The layout of the widgets is customizable-if required- to fully comply with your corporate design.
Your Advantages
- Reinforces the credibility of the particular website
- No forwarding of website visitors to other sites and therefore no loss of direct bookers
- Increase of the conversion rate
- Targeted management of the reviews
- Automatic integration of the assessments
