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Management of TS&C |
Michael Toedt
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Graduate MBA (FH)
Managing Director
Michael.Toedt@TS-and-C.com
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Graduate MBA, Mr. Michael Toedt is Managing Director
and Shareholder of Toedt, Dr. Selk & Coll. He is responsible for the
fields of marketing technology, consulting and data protection.
In the past, Mr. Toedt was regional
vice president of SANSORA INTERNATIONAL, a subsidiary company of the
Schoerghuber corporate group and accompanied many hotel associations
during the production of their central customer and marketing data
base. He was raised in his parents' hotel and after
completing a mercantile apprenticeship he graduated as cook to
be employed in the 5-stars restaurant Hotel Koenigshof in Munich. 1995
he began his course of studies of business economics at the University of Applied Sciences
in Munich. During this time he visited Cornell University, NY.
Besides his activities with Toedt, Dr. Selk &
Coll., Michael Toedt is assistant lecturer at the University of
Applied Sciences of Munich for the subject "Customer Relationship
Management in tourism" and as guest lecturer at various
universities such as the University of Applied Sciences of Bad
Honnef or Kempten, the hotel college Kaiserhof - Meran or the Vienna University of Technology. Furthermore Mr. Toedt is
referee for the BTG Bayern Tourist corporation and for CenTouris, an
Institute for Further Education of the Passau University, and
responsible as HSMA vice president for the South-East region.
Publications:
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Magazines: |
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Darf´s auch etwas mehr sein? - "AHGZ", Nr. 41-2009 |
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Wird das Internet zur Bedrohung?
- "AHGZ", Nr. 43-2008 |
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Kundenbindung muss nicht immer mit der
Kundenkarte gekoppelt
sein, "Cost & Logis", Kolleg 2007 |
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Gäste werden mächtiger - "hotelrevue" - Nr. 37-2007 |
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Persönliche Daten sind tabu - "AHGZ", Nr.
36-2007 |
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Finger weg von Gästedaten - "AHGZ", Nr.
24-2007 |
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Datenschutz - was Hotels beachten müssen - "HospitalityInside",
Ausgabe 22/2005 |
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Bedrohung Internet - "Der Hotelier", Ausgabe 6-2005 |
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Gefahr durch Datenschutz? - "Der Hotelier",
Ausgabe 3-2005
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Loyale Gäste durch gezieltes Marketing - "Der
Hotelier",
Ausgabe 2-2005 |
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CRM - mehr als Kundenbonuskarten -
"Der Hotelier",
Ausgabe 1-2005 |
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Datenschutz in der Deutschen
Hotellerie - IHA, Dezember 2004 |
Books: |
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Handbuch Hospitality
Management, Hrsg. Marco
A. Gardini,
Deutscher Fachverlag,
ISBN 978-3-86641-104-3 |
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"CRM - eine praxisnahe
Herangehensweise für die
Implementierung
eines
Kundenbindungssystems in
der Hotellerie", in
Gardini, M.A.:
Marketing-Management in
der Hotellerie, 2.
Aufl., Oldenbourg
Verlag,
München 2009, ISBN
978-3-486-58637-4 |
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Erfolg durch Innovation,
Hrsg. Pechlaner,
Tschurtschenthaler,
Peters, chs, Deutscher Universitäts-Verlag,
ISBN 3-8244-8237-1 |
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Hospitality Controlling
- Erfolgreiche Konzepte
für die Hotellerie,
Hrsg. Burkhard von
Freyberg, Erich Schmidt
Verlag,
ISBN 978-3-503-12056-7 |
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Dr. Robert Selk
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Attorney,
Master of Law
Shareholder
Robert.Selk@TS-and-C.com
Special Field: Data Security
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Attorney-at-law Dr. jur. Robert
Selk is associate partner in the law office of Dr. Schmid, Dr. Selk
& Hoffmann in Munich. His doctorate was completed in the internet
and data protection area. Master postgraduate studies followed in
European and International Business Law (Master of Law, LLM). Dr.
Selk is a member of the work group IT-Law of the German Lawyers
Association, the German Association for Law and Computer Sciences
(DGRI), the Association for Data Protection and Security (GDD) as
well as the German Data Protection Association (DVD). His activities are
mainly focused on computer, internet, data protection laws and
commercial legal protection/ copyright laws. Dr. Selk is Data
Protection Officer in various companies and also guest lecturer at
the University of Augsburg for the e-commerce field as well as
lecturer at the Academy for Corporate Management of the Chamber of
Commerce in Bavaria.
Publications:
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Magazines: |
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Payback-Urteil „Fluch oder Segen?“ E-Commerce-Magazin 02/2009 |
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Auskunftsverlangen
des
Betroffenen,
Datenschutzpraxis
1/2009 |
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Kundendaten
in der
Hotellerie,
RDV
(Recht
der
Datenverarbeitung)
05/2008 |
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Auskünfte
über
Bewerber,
Datenschutzpraxis
7/2006 |
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Besonderheiten
der
arbeitsrechtlichen
Stellung
eines
DSB,
Datenschutzpraxis
5/2006 |
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Datenschutzgerechte
„User
Help
Desk“-Systeme,
Datenschutzpraxis
4/2006 |
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Auskunftsersuchen
der
Polizei
und
Datenschutz,
Datenschutzpraxis
3/2006 |
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Automatisierte
Online-Bewerbungen,
Datenschutzpraxis
06/2005 |
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Lauschangriff
auf
Emails,
Datenschutzpraxis
04/2005 |
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Gefahr
durch
Datenschutz,
Der
Hotelier,
Ausgabe
03/2005 |
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BASEL II - Anforderungen an
den Datenschutz, Datenschutzpraxis 02/2005 |
Books:
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ständiger
Mitautor
von:
Datenschutz
Kompakt,
Augsburg
2009 |
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Datenschutz
und
Internet,
Osnabrück
2003, ISBN
3-89959-035-X |
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Domainnamen
und
deutsches
Recht, in:
Das gelbe
Buch,
Nördlingen
2001 |
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Webdesign-Verträge,
in: Das
gelbe Buch,
Nördlingen
2001 |
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Rainer Aumiller
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Shareholder
Rainer.Aumiller@TS-and-C.com
Special Field: Technology
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Rainer Aumiller received his diploma from German
secondary school qualifying for university studies and went on to
study Physics and electrotechnology. At present Mr. Aumiller is a
renowned contact person for technology and programming.
Short
outline of projects and
publications:
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Autor diverser
Computerbücher zum Thema
Visual C++, FORTH, Basic |
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Übersetzungen (Unix,
C++, Basic) |
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Umfassendes Egänzungswerk zum
Atari ST |
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Herausgeber einer
Zeitschrift
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DTP, Buchsatz
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Leiter der Visualbasic
Usergroup Deutschland |
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Betrieb einer
Schulungsfirma (Softwareacademy) |
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Schulungen im
Programmiersprachenbereich
(Kunden u.a. Siemens und
Bosch) |
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Datensicherheit bei
W-LAN und Hotel TV's, hospitalityInside
05/11 |
Referential projects:
Beautynet AG, UCA
AG, Versant GmbH, LTA GmbH,
Dreamticket, Sun TV, Bayerischer
Brauerbund, DAV, H5B5, IQ, EBS
AG, Symparts GmbH, Voicetrust
AG
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Sandra Heiden
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Master of Business
Administration (UAS)
Sandra.Heiden@TS-and-C.com
Head of Consulting Team
Authorized Representative
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Master of Business
Administration Sandra Heiden is head of consulting at Toedt, Dr. Selk & Coll.
Mainly she is responsible for the Key
Account Management. Soon Ms. Heiden gained experience in the event
sector in the parents' company Deko Heiden Corporation in Munich.
After receiving the diploma of German secondary school she went on
studying Tourism Management with the main focus on hospitality
management at the University of Applied Sciences in Munich. During
her studies she worked in the Mandarin Oriental Hotel in Munich and
Intercard, a company for cashless transactions, where she was
responsible for customres support and complaint management. Since
the beginning of 2008 she has been leading the Account Mangement Team
of Toedt, Dr. Selk & Coll.
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Christoph Mühlich
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Master of Computer Science
Christoph.Muehlich@TS-and-C.com
IT Director
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Christoph Mühlich is responsible for the development of the
dailypointTM system group. He has a Masters in Computer Science and
through his long-time employment at the Schörghuber Group Arabella
Starwood, he has a vast knowledge of the IT systems within the
hospitality industry.
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Karin Toedt
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Marketing &
Human Resources
Attorney
Karin.Toedt@TS-and-C.com
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The trained lawyer has been working in hospitality since 1985 and
paased through all relevante departments up to directorate. Her
special fields are Marketing and Human Ressources.
Before TS&C Mrs. Toedt was responsible for manager trainings at Hubert Burda
Media.
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The management is supported by a motivated team
that is characterized by good team work and passion for Customer
Relationship Management. Almost all of our employees are from the
tourism sector - therefore we provide you a professional consultancy
in hospitality and tourism.
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©
Toedt , Dr. Selk & Coll. GmbH, Augustenstr. 79, München,
Deutschland
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